Behind the scenes, a specially trained operator at the CapTel SM captioning service transcribes everything the other party says into written text, using the very latest in voice-recognition technology. The written text appears on a bright, easy-to-read display window built into the CapTel phone. The captions appear almost simultaneously with the spoken word, allowing the CapTel phone users to understand everything that is said — either by hearing it or by reading it.
What Equipment & Services are Needed?
A Captioned Telephone (CapTel)
A specialized telephone designed to interact with the CapTel Captioning Service in order to display captions. The telephone does not, all by itself, translate spoken words into written captions. It can also be used as a traditional amplified telephone, with the captions feature turned off.
CapTel Captioning Service
The CapTel Captioning Service transcribes the caller's spoken words into written captions, which appear on the CapTel phone display. The cost of the captioning service is covered by Telecommunications Relay Service (TRS) funds as part of Title IV of the Americans with Disabilities Act (ADA).
CapTel service is available in only select states and ineligible for state voucher programs.
Captioned Phone with Touch Screen
All calls are automatically captioned so you can listen and read phone calls. Features a large, colorful 10" tablet-style display with a touch-screen menu, customize-able tone control, and photo-dialing capability. Requires high-speed internet and phone line.