All orders with items in stock will ship the same day that they are received Monday - Friday until 5:00pm EST. All orders placed after 5:00pm EST or on the weekend will ship the following business day. For additional information on our shipping policies, please click here.
We do offer expedited shipping in the forms of both 2-Day and 1-Day. Additional surcharges apply. For additional information on our shipping policies, please click here.
As soon as your order has shipped, a tracking number will automatically be sent to the email that you used when placing your order. If you have a Shopify (Shop) account, your order tracking information will automatically be available there as well.
Standard shipping for all retail orders over $9.99 placed on adcohearing.com is FREE. Expedited shipping is at a calculated surcharge based on the shipping destination.
Returns & Exchanges
We accept returns within 30 days from the original date of purchase. Items must be returned in the condition for which they were received and a Return Authorization number must be obtained from us first. To view and acknowledge our complete return policy, please click HERE!
In short, a TTY is a Teletypewriter. We have a complete knowledge page that you can view by clicking HERE.
While we do not offer in-person consultations, we do have the option to speak directly with a product expert who can assist you in finding the product solutions needed. Please call us at 800-726-0851 for more information. If you are with a group and would like to coordinate a training event or group consultation, please email email@example.com with all of the information and a member of our team will gladly assist.